Employment History
Tile Farm
Chief Operating Officer • January 2024 – Present
Developed by a family of teachers, mathematicians, and artists, Tile Farm is a completely new way of experiencing math—designed to show people of all ages how useful, intuitive, and beautiful math can be.
N3B Los Alamos
System Application Analyst • Dec 2019 – December 2023
Providing IT solutions in the form of commercial off-the-shelf software (COTS) and custom application installation, support and maintenance for the U.S. Department of Energy, Office of Environmental Management, Los Alamos Field Office.
Responsibilities include:
- Application maintenance support, including planning, installing, testing, supporting, maintaining, and upgrading COTS products in both Windows and Linux environments
- Application monitoring and troubleshooting support, including identifying, analyzing, resolving, and testing issues
- Vulnerability remediation and patching of custom sofware and COTS products
- Evaluating and improving user experience of COTS products
- Documenting COTS products usage, updates and vulnerability remediation processes
- Training and supporting stakeholders
- Establish and implement data, infrastructure and networking requirements
- IIS and Apache server administration
- Establishing and improving policies and procedures
- Interfacing with management and other functional organizations to match user needs with available resources within business contsraints
- Gathering business and project requirements and interfacing with various stakeholders including customers, vendors, and management
- Managing several projects autonomously and in larger teams
- Identification, resolution, communication, and closure of service desk issues
New Mexico Interactive, LLC (NIC Inc.)
Director of Operations and Marketing • Feb 2017 – November, 2019
Providing eGovernment solutions in the form of software development, data sales, and payment processing for the State of New Mexico.
Responsibilities include:
- Provide oversight of project management activities
- Provide project schedule, priority, resource tracking and reporting
- Manage partner and customer relationships
- Lead marketing development of strategies to drive application usage
- Approve and oversee products and product portfolio
- Manage and perform requirements gathering and analysis for new project development and change management
- Manage project documentation and reporting requirements
- Oversee enterprise payment processing integration
- Oversee service desk support
- Provide initial and ongoing training
- Assist in the identification, resolution, communication, and closure of service desk issues
Project Manager • Jan 2016 – Feb 2017
Providing eGovernment solutions in the form of software development, data sales, and payment processing for the State of New Mexico.
Responsibilities include:
- Work with partners to provide product direction and roadmap
- Provide support to partners and customers
- Gather and document all product requirements Responsible for all project documentation and reporting
- Manage individual project timeline and delivery
- Manage relationship and communications with partners
- Drive marketing of product to citizens
- Work with partners to determine transaction fees by utilizing market research data, reviewing development costs, and anticipating volume
- Identify and communicate regarding issues and roadblocks
- Become an expert in business processes and find efficiency opportunities
UX/UI Designer & Front-end Developer • Feb 2013 – Jan 2016
UX/UI designer and front-end developer. Research, design, prototype, develop, test, implement, deploy, and optimize web and mobile applications that help connect government with its citizens.
Responsibilities include:
- Implement new website designs for agency review and approval
- Develop screen flows, wireframes, and prototypes
- Oversee adherence to usability and accessibility standards
- Assist the Director of Portal Operations with ongoing training of
the systems for agencies - Develop graphics and maintain content for web and marketing collateral
- Execute design standards as directed by team leader
- Maintain and develop new web pages, brochures, and presentations
- Work with constituents, other staff to determine appropriate content design
- Assist in the identification, resolution, communication, and closure of service desk issues
Won an IMA Outstanding Achievement Award and a 22nd Annual Communicator Award of Distinction for the Individual Driver History Record web application design. I was responsible for the user experience, user interface and front-end development.
Xynergy, Inc.
UX/UI Designer & Web Developer • August 2012 – March 2013
UX/UI designer and front-end developer. Research, design, prototype, develop, test, implement, deploy, and optimize web and mobile applications for small businesses.
Won a silver Addy award for Santa Fe Spirits website. I was responsible for the user experience, user interface and front-end development.
Narasopa Media LLC
UX/UI Designer & Web Developer • March 2012 – February 2013
UX/UI designer and front-end developer. Research, design, prototype, develop, test, implement, deploy, and optimize web and mobile applications for small businesses.
Brainstorms, Inc
Senior UX/UI Designer & Web Developer • December 2010 – March 2012
Developed in-house product branding, packaging, web sites, sales funnels, landing pages, banner ads, email campaigns and more.
Gold Silk Inc.
Senior UX/UI Designer & Web Developer • January 2010 – November 2010
Evolved visual branding, established strong web presence, integrated new branding in advertising design, developed in-house editorial design, evolved digital jewelry photography.
Freelance Designer & Developer
Full-time Freelance • March 2007 – January 2010
UX/UI designer and web developer. Research, design, prototype, develop, test, implement, deploy, and optimize web and mobile applications for small businesses.
Prudential Santa Fe Real Estate
Director of Marketing • March 2007 – February 2008
Santa Fe New Mexican
Graphic Designer • February 2006 – March 2007
Prudential Santa Fe Real Estate
Production Artist • February 2005 – February 2006
Factory 56
Pre-press Manager and Junior Designer • January 2002 – January 2004
Factory 56
Internship • January 2000 – December 2001